Your data, taken seriously.

This Privacy Policy describes how 9.98 AI ("we", "us", or "our") collects, uses, stores, and protects personal information when you visit our website or use our services. Please read it carefully. If you do not agree with this policy, you should not use our website or services.

1. Who we are

9.98 AI provides intelligent automation services including AI voice agents, chat assistants, appointment booking, sales automation, and workflow integration. The data controller for information collected through this website is 9.98 AI. For privacy-related questions, please contact us.

2. What information we collect

We may collect the following types of information:

• Contact information — such as your name, email address, phone number, company name, job title, and country when you fill out forms or contact us.
• Business information — details about your organisation, goals, and workflows that you share with us during enquiries or consultations.
• Technical information — including IP address, browser type, device information, pages visited, and cookies or similar technologies as described below.
• Communication records — emails, messages, and notes from calls or meetings with our team.

3. How we use your information

We use personal information to:

• Respond to your enquiries and provide our services.
• Schedule and carry out consultations or strategy calls.
• Communicate about our services, proposals, and project updates.
• Improve our website, services, and user experience.
• Comply with legal obligations and protect our legitimate interests.

We do not sell your personal information. We will never share your information with third parties for their own marketing purposes.

4. Legal basis for processing

We process personal information based on one or more lawful grounds, including: your consent (for example, when you submit a contact form), the need to perform a contract with you, compliance with a legal obligation, or our legitimate interests in running and improving our business.

5. How we share information

We may share your information with trusted service providers who help us operate our website, host data, manage communications, or deliver our services. These providers are contractually required to keep your information secure and use it only for the purposes we specify. We may also disclose information if required by law or to protect our legal rights.

6. Data security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, alteration, disclosure, or destruction. Data is encrypted in transit and stored with reputable, enterprise-grade providers. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

7. Data retention

We keep personal information for as long as necessary to fulfil the purposes described in this policy, or as required by law. If you would like us to delete your information, please contact us and we will handle your request in accordance with applicable laws.

8. Your rights

Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. You may also have the right to withdraw consent or request a copy of your data in a portable format. To exercise these rights, contact us.

9. Cookies and analytics

Our website may use cookies and similar technologies to understand how visitors interact with the site, improve performance, and deliver relevant content. You can manage or disable cookies through your browser settings. Where required by law, we will ask for your consent before placing non-essential cookies.

10. Links to other websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their policies before providing personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page, along with the date it was last updated. We encourage you to review it periodically.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us.